Senior Data Support Engineer – Remote

Based in Austin, TX, Project Balance is a women-owned consulting firm specializing in data warehousing and dashboard/data visualizations. Project Balance is growing and we are looking for a skilled and creative Senior Data Support Engineer that can work well with a distributed team.

Start Date: Immediate
Hours: Contract or W2 – Full time 8 hours/day
Work location: Remote (home office)

As a Senior Data Support Engineer you will be responsible for investigating the root cause of data warehouse production issues, documenting the resolution, and either resolving the problem or working with developers to fix the problem. The candidate must enjoy querying and analyzing data to find data quality issues and/or business rule deficiencies.

What You Will Be Doing

  • Be the first point of contact for business users experiencing data production issues
  • Investigate and document issues, troubleshooting issues with custom code, business logic and system integration points
  • Work with business users and developers to identify the root-cause of issues through expert analysis and problem-solving
  • Perform debugging and ensure that issues are fully resolved
  • Prioritize and document issues/incidents
  • Set business user expectations about the time to resolution and production updates

What You Need for this Position

  • 5+ years of strong hands-on support or development or QA experience in a data warehouse environment
  • Robust SQL/data analysis or data mining experience with data warehousing, audit controls and ETL framework
  • Good Understanding of data warehouse and database concepts
  • Experience in analyzing & troubleshooting data Issues, bug fixes, and support cases/ticket handling skills
  • Good communication skills to work with the business users to help resolve issues
  • Knowledge of cloud-based data warehouse products
  • Knowledge with Tagetik, MS Dynamics, Prima, VIPR Intrali a plus

Please send your resume and hourly rate to: careers@projectbalance.com